Mediation is a flexible process – it is not subject to rigid rules of procedure. Consequently, disputants and their lawyers can tailor the mediation process to meet their specific needs.

This chapter outlines the procedural guidelines that can govern the mediation. Various ground rules to facilitate and support negotiations among the disputants are examined. Ways of dealing with any limitations to the authority to settle the matter at the joint mediation meeting are listed. Agreements to Mediate are reviewed and a detailed list of clauses that can be included in such an agreement is provided in a checklist.